Frequently Asked Questions
How many seeds come in each packet?
It varies by variety; the exact seed count is shown on each product page.
How should I store my seeds?
Keep them in a cool, dry, dark place in an airtight container; the refrigerator works well.
How long will my seeds stay viable?
Most seeds stay viable for 2–3 years when stored properly; germination naturally declines over time.
My seeds aren't germinating — what should I do?
The most common causes are planting too deep, soil that is too cold, too wet, or too dry. Check the growing guide for your variety and contact us if trouble continues.
Do you sell organic seeds?
We do not market our seeds as certified organic.
When will my order ship?
Most orders ship the same or the next business day. During our busiest seasons, processing may take a little longer — we appreciate your patience. Orders ship via USPS.
How can I track my order?
You'll receive a tracking email as soon as your order ships.
What are the 5 free seed packets?
Every order over $30 gets 5 free seed packets added automatically — no code needed.
My package arrived damaged or never arrived — what now?
Contact us with your order number (and photos if damaged) and we'll sort it out under our return policy.
Do you offer gift wrap?
Yes! Add gift wrap for $2.99 on any product page before adding to cart.
What is your return policy?
We offer a 30-day return policy; see the Refund Policy page for details.
Do you ship internationally?
No. We currently ship only within the United States — all 50 states and U.S. territories (including Puerto Rico, Hawaii, and Alaska).
Where are you located?
Temple City, California (P.O. Box 1161, Temple City, CA 91780).
How can I contact you?
Through the Online Contact Form or by email at support@pemdasgarden.com. We usually reply within 1 business day.